Terms & Conditions

All Our terms & conditions - Must Read

Introduction

The use of services from Dedikart constitutes agreement to these terms. Dedikart is also referred as "we" and anyone who uses Dedikart's services is also referred as "you". We reserve full rights to change these terms at any time with or without notice and it is your responsibility to keep track of the changes, however we will notify you via email if we do make any major changes most of the times.

Payment

You agree to provide us with payment for the services that you receive from us. You agree to pay for all the services that you use until you give us a cancellation notice. It is your responsibility to keep your payment information up to date and pay your invoices in time. We reserve rights to charge extra for the services if you decide to pay the invoice 2 days after the due date. We also reserve rights to terminate or suspend your services or take legal action if you fail to pay the invoice(s) after the due date. We will try our best to work with your on any problems that might arise because of the payment processors, but we do reserve rights to take actions in those cases as well

Abuse, Violations Strictly Prohibited

Abuse and violations of system or network security are prohibited, and may result in suspension or cancellation. Examples of system or network abuse or security violations include, without limitation, the following:

  • Botnets/Hacking boards are not allowed
  • Spam (UNSOLICITED EMAIL)
  • Child Porn Sites
  • Phishing
  • Malicious Scripts
  • Scam Sites
  • Fraudulent activity
  • Harassment/Threats
  • Unauthorized access
  • Distribution of Viruses
  • DDoS originations
  • Netscan / Hack programs and archives
  • Hate sites
  • Botnet/Doorway/Carding

Backups and Data Loss

You use our services at your sole risk. We do not provide any warranty of your data, however as a coutesy service, You may use our backup service as the only backup method, but you are responsible for making backups of your data. We are not liable for any data loss caused by your or our fault..

Cancellations and Refunds

We do provide 15 day money back guarantee as a courtesy service, where we will refund the partial refund for the remainder of your payment term if you wish to cancel you services. We reserve full rights to make any decision regarding cancellations and refunds. You will have to cancel your service through the My Services section of your client area to process any cancellations. We do not provide any refunds on Domain Registrations, SSL Certificates, IP Addresses or any other addons. If your hosting plan came with any of the above mentioned addon's while purchasing, the price of those services will be deducted while providing the refund, and in some circumstances can be refunded as account credit. We reserve rights to cancel, suspend or terminate your services any time with or without prior notice.

Uptime Guarantee

We are not liable for any losses or problems caused due to downtimes or usage of our services. Third party monitoring services may not be used to justify the downtime because of numerous factors.

Support

We provide 24/7 support to you as a courtesy service and we reserve full rights to not provide support if necessary. We do not guarantee that our support staff will be able to fix the issue or help you accomplish some task, but we will try our best. We reserve rights to cancel this service anytime. It is your responsibility to provide us with all the necessary information that our support staff might need in order to resolve your issue or help you with anything. We reserve rights to not provide any support if you are not able to provide us with necessary information that we will need.

Price Change

We reserve full rights to change prices for any of our services or products. It is your responsibility to keep track of changes, however we will try our best to keep you updated on our changes

Account Credit

You may add extra account credit on your account so that you can pay your invoices without using any external payment processors. Account credit is non-refundable but you can use it to purchase new services from us.

Disclosure to Law Enforcement

We may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agenciess